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Frequently Requested Info

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Please use the contact form on this page and choose “Unsubscribe” as your subject heading. Our Customer Care team will process your request.

Where is my order?

Delivery normally occurs within 1-2 weeks for items in stock and,  4-8 weeks for items on back order . Each product listing includes the estimated delivery time frame and where possible we provide a date range of the expected delivery window. We’re always striving to provide faster shipping.

Why do I have to pay shipping?

We sell beautiful items of all shapes, sizes and weights. Shipping costs vary depending on what you buy and where you live. We don’t try to make money from shipping and we’re always striving to provide cheaper shipping.

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Need to contact to us?

We’re at your service!

Contact us anytime by email at or give us a call between 8:30am-6pm AEST Mon-Fri on 1300 791512

Our trading address is 3a Kim Close, Bulleen, Victoria, 3105, Australia.